Updating dell latitude d820 memory

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----- Epilogue: I do very much thank you for your time in reading through this jumble of information and I do most heartily thank you in advance for any advice or commentary you may have to offer.Regards, pdw98 Computer type PC/Desktop System Manufacturer/Model Number Home Built - Jan 2013 OS Windows 7 64 Bit Home Premium SP1 CPU i7-3820 Motherboard Asus P9X79-PRO - Bios 4608 Memory GSkill F3-14900CL9Q - 16GB Graphics Card EVGA Ge Force GTX660 - Driver 352.86 Sound Card On board Realtek ALC898 Monitor(s) Displays Acer S271HL Screen Resolution 1920 x 1080 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic) Case Corsair Obsidian 550D Cooling Standard 3 120mm case fans, Cooler Master Hyper 212 EVO Hard Drives #1- Samsung 840 Pro Series #2- Western Digital WD1002FAEX Sata3 Black #3- Western Digital WD1002FAEX Sata3 Black Internet Speed 56 Mbits/Sec (on a good day) Antivirus Avast & Malwarebytes Browser Firefox Other Info Asus DVD - DRW-24B1ST 24X Dear Sir, I had not considered the difference in voltage between the two batteries to be of any consequence, as I thought that the higher voltage had something to do with the higher capacity of the new battery and the fact that it is an 9 cell vs a 6 cell. Can the difference in voltage make so much of a difference that my laptop doesn't "see" that the non-OEM is inserted? On another note, I have contacted the seller of this troublesome non-OEM battery and he gave me several troubleshooting ideas.The seller's email to me is as follows [My commentary on each of the seller's advice is emboldened]: ----- Hi!What is your order number and name it must be just some setting adjustment in battery meter Icon because if windows 7 does not detect it then it does not even work in the laptop here are some troubleshoot instructions It is brand new battery. Please make sure to read the problems marked as (very common problem) New Bios ======= Please make sure you have an upto date bios.Some adapter for dell have PIN in the middle of tip of ac adapter, if it is broken or loose it will no charge battery.

Even though the laptop is drawing power from the battery, Windows does not "see" that there is a battery and therefore cannot provide battery usage/time remaining, etc.

You need to fix it otherwise you can only drain the battery and not recharge the battery once it is drained.

If you can not turn on the computer on AC ADAPTER, it means ac adapter or DC JACK is bad and not the battery. You should be able to completely remove the battery from the laptop and run it on the AC Adapter only.

The battery which we sold you it is brand new battery with new chip inside.

Mostly new chips require new bios which is available free from laptop manufacturer website.

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